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FAQ

Tell me more about snappysausage?

each item of jewellery is unique, individual & handmade with love, care & attention, by me in the UK. made from carefully selected new & vintage charms, trinkets, findings, bits & bobs from our far away travels. Some with semi precious stones & swarovski crystal.

we also do a range using fine materials such as sterling silver & gold plated chains/findings, freshwater pearls, precious stones and rare vintage trinkets. something truly indulgent & special, as well as a little bit different.

we offer wholesale on some of our limited edition items. these are from our range of pieces made in small quantities with extra special love & care & carefully sourced trinkets & charms.

our illustrated earrings & brooches are based on our own illustrations,they are made in limited quantities, therefore may vary slightly from the picture… but only slightly! our fused glass earrings are made from fused bullseye glass in our little kiln. Due to the nature of glass, they may contain bubbles or differ in shape slightly. (all earrings are gold plated, unless otherwise stated)

Would you make something especially for me?
of course! custom orders are taken on, they start from £15. if you have seen something you would like changing a bit, or maybe something completely different, made for a special occasion for example, please get in contact & we can discuss details all items are one offs anyway, but this is your chance to get something unique & tailored to you! custom order cards, start from £3. please get in contact to chat about ideas
How much is postage?
Postage is sent by recorded delivery which is £2 & an extra £0.50 per item. Larger items, such as plates & frames are £3 & an extra £0.50 per item. items are sent within 24 hours of payment. if you would like to upgrade to special delivery (to sign for) please state at time or purchase & we will send you invoice for £4
Do you ship worldwide?
snappysausage now ships worldwide! woop! overseas postage costs £3.00 with additional items being an extra £.1.00 (or equivalent currency)
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What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What if I need to return something?
refunds are available in the event of a mistake on snappysausage's part or breakage upon delivery, please contact us within 10 days. if you wish to exchange an item, please contact us within 10 days also, stating what you would like to exchange the item for. all items returned for exchange/refund must have all the original packaging and return to us in its original condition, unless faulty.